Lost money
to a scam?

We’ve recovered over £60 million
for fraud victims in the UK

FCA Regulated

UK’s best-rated

£60m recovered

4,000+ customers

Rated Excellent
on Trustpilot.

We’ve helped over 4,000+ fraud victims already!

Join 4,000+ customers

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How it works

We’re here to help you along the way! Learn more about how it works.

You don't have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself. Here’s a guide on how to do it yourself

➊ The investigation

Our Fraud Investigators will assess your case to see if we can help.

➋ The bank

Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

➌ FOS

If the bank refuses reimbursement, Refundee takes your case to the FOS for an independent review, the final stage determining your refund amount.

Start your claim

Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.

Thousands of people across the UK have lost millions of pounds from scams. We want to help you get that back.

So we built Refundee.

About us

Learn more

Refundee in the News

Filming with BBC Rip-Off Britain

The Refundee team were interviewed by Rip-Off Britain about how E-Money Institutions (EMIs) are treating their customers. Look out for the program in mid-March!
BBC Rip-Off Britain

Refundee talks with Gloria Hunniford on BBC’s Rip-Off Britain about how banks could possibly be treating people unfairly. Explaining how one of their customers were treated poorly.
BBC Watch Dog

Co-founder, Stuart McFadden, was on BBC’s The One Show to talk about bank’s responsibilities when it comes to unauthorised payments.
BBC Rip-Off Britain

Refundee appeared on BBC's Rip Off Britain this morning to discuss the ongoing issue of job and task scams and what you should be looking out for to make sure a job advert is real and not a scam.
Refundee on Channel 5

Featured on Bank Scams: Don't Get Caught Out. Talking about getting reimbursed after loosing money to a scam.