Excellent
4.7 out of 5

Lost money to a scam?

We’ve helped over {{total-customers-text}} people recover {{money-recovered-text}} in stolen funds.

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Rated Excellent on Trustpilot.

We’ve helped over {{total-customers-text}} people recover {{money-recovered-text}} in stolen funds.

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Recent recoveries

Success Stories
Success Stories
Woman's hands holding a smartphone in a dimly lit room
Romance Scam

Refundee recovers £30,000 from 6-year romance scam

Someone posing as Tom Cruise on Facebook took our client's life savings over six years of made-up reasons and promises. The bank rejected the complaint as authorised payments. We escalated to the Financial Ombudsman, which instructed the bank to refund £30,000.

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Published Date
Man checking cryptocurrency prices on a smartphone app
Cryptocurrency Scam

£220,000 recovered for cryptocurrency scam victim

An Instagram advert led our client to a fake trading platform and a £475,000 loss. Revolut said nothing could be done because the money went to crypto. We escalated to the Financial Ombudsman, which found the bank partly at fault and awarded £220,000.

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Published Date
Investment Scam

Buy2Let Cars (Raedex Consortium) - Recovering £16 million for 200+ investors

Over 200 investors lost more than £16 million when the Buy2Let Cars scheme was shut down by the FCA in 2021. Every one of them had been refused by their bank. £12 million has been reimbursed so far.

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Published Date
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When we help

Investment Scam

Fake investment opportunities that are too good to be true

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Romance Scam

Scammers create an emotionally manipulative connection

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Job/task Scam

Messages offering paid work at home or general tasks

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Cryptocurrency Scam

People claiming to be brokers or traders with crypto knowledge

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Safe Account Scam

Usually a call from fraudsters pretending to be your bank

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Invoice Scam

A suspicious payment is requested by post or email

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Unauthorised Scam

Transactions made without your knowledge or consent

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Impersonation Scam

Fraudsters pose as HMRC, the police or other trusted bodies

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Purchase Scam

Paying for goods or vehicles that never arrive

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We’re experts in fraud recovery

Explore all specialisations

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We only work to a no-win, no-fee commitment and never charge anything upfront. If we win, you pay a percentage of what we recover, with a cap on larger claims. Visit our fees page for more information.

Our fees
Our fees

Your team of specialists

Our team are all experts in their field and work together seamlessly to give your case the best chance for a positive outcome. Here’s what they do:

Meet the team
Meet the team
Management Team
Fraud Investigation Team
Financial Ombudsman Team
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Smiling bald man with glasses wearing a white shirt sitting at a table using a MacBook laptop in a modern office.
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Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Two women collaborating at a desk with a laptop; one woman wearing glasses points at the screen while the other wears a headset and types.
Two people working at a desk with laptops and large monitors, one woman wearing a headset typing on a laptop, the other person in the background also using a laptop and monitor.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Smiling bald man with glasses wearing a white shirt sitting at a table using a MacBook laptop in a modern office.
Two men sitting in a room with indoor plants and modern furniture, engaged in a conversation or listening attentively.
Group of twelve diverse people standing closely together in an office with exposed ceilings and large windows, smiling at the camera.
Two women collaborating at a desk with a laptop; one woman wearing glasses points at the screen while the other wears a headset and types.
Two people working at a desk with laptops and large monitors, one woman wearing a headset typing on a laptop, the other person in the background also using a laptop and monitor.
It's free to find out if we can help

We've already helped over 
{{total-customers-text}}
 people recover 
{{money-recovered-text}}
 and we're ready to help you too.

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Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity. FRN: 937096. Registered with the Information Commissioners Office; registration number: A8986071. Registered office address: Refundee Ltd, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Registered as a company in England & Wales; number: 12855931.

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