How we’ve recovered over £60 million for fraud victims

Refundee On The BBC’s Rip Off Britain

○ We charge fair fees

○ Claim-free if case if the case is unsuccessful

WE HAVE OVER 30 YEARS EXPERIENCE
working for the FCA, the FOS and the banks

That experience taught us three things:

➊ Protection

Our banks have a financial responsibility to protect us from Fraud.

➋ Diligence

Banks do a bad job - over £1.2 billion was lost in 2022.

We carefully and persistently aim to get your money back.

➌ Accountability

Only a small amount of people hold their banks accountable.

We’re here to help you do that or do it for you.

That's why we made Refundee

We make it easy to hold your bank accountable and get your money back.

As you can see from our Trustpilot, we fought for people up and down the
UK and have won back over £30 million in compensation.

We're rated Excellent on Trustpilot

Our process is simple

Spend five minutes submitting a quick claim and one of our fraud investigators will be in touch. They’ll build your case for you and raise it with the ombudsman to try to get your money back.

  • 1. The investigation

    Our fraud investigators will assess your case to see if we can help.

    We'll let you know whether we can help.

  • 2. The bank

    Refundee will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

  • 3. The Financial Ombudsman Service

    If needed, Refundee submits a bespoke report and works with the FOS Investigators.

    If unsuccessful, you won’t pay a penny.

PEOPLE TRUST US

1000’s people choose
us to manage their claim

Here’s why:

Trustpilot

We have hundreds of reviews and 4,000+ customers already.

£60 million won

We’ve won over £60million back for fraud victims in the UK. We could help
you with your claim.

Fair fees

We operate a no-win, no-fee policy. If you do win, we charge 15% + VAT of the money we get back, subject to a max fee of £10,000 per case. No hidden fees - we are upfront.

FCA registered

Registered and regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.

FCA regulated
£30m recovered
UK’s best-rated
4,000+ customers

We are a Claims Management Company regulated by the FCA