CityGate Social Housing

Refundee can help people who invested in the CityGate Social Housing investment scheme to recover their money from their bank. 

We think that most people will be entitled to reimbursement of their losses by their bank.

What is CityGate Social Housing? 

Citygate Social Housing offered an opportunity for investors and landlords to obtain above average returns through investments in social housing. Investors were told that Citygate had relationships with a number of local councils in the UK. These councils apparently needed properties for social housing, for which they were willing to pay above average rent. Tenants would be placed into the housing units, and the councils would pay Citygate above average returns. Citygate would enable this arrangement with the councils and the landlords, and therefore would take a management fee. The capital would be provided by investors who would also receive above average returns for putting their capital at risk. 

We understand that some of the original Directors recently resigned, and there are now issues with investors and landlords receiving their monthly payments. Refundee is in the process of conducting an investigation to assess the possibility of fraud. 

Who can Refundee help? 

Most mainstream banks have signed up to something called the Contingent Reimbursement Code, and we think people could be covered by this. Unfortunately, banks usually deny people reimbursement in cases like this and we think that is wrong.

We are helping people who paid via bank transfer to CityGate, and now believe that they may have been the victim of fraud. 

How can Refundee help? 

If you would like professional representation, then you can Start Your Claim on our website. We will then investigate your individual case, put together a detailed and bespoke case report, and manage the process from beginning to end. Our fees are fair, industry-lowest, and straightforward. We only charge a fee if we’re successful, and there are no hidden or upfront costs. Read more about them here. 

We manage each case individually; however, the more victims who get in touch with us, the better. We have already got a good understanding of what happened. By working with customers, we can understand how you fit in, and we can use all available information across everyone’s case to improve their chances of success. This way, everyone benefits.

You don’t need to seek professional representation to argue your case. You have the right to represent yourself for free. Of course, this means that you don’t incur a fee if you are successful. 

How would the process work?

Refundee manages everything for you. We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service. 

These cases can take around 6-12 months, although the process can vary in terms of duration.

Who are Refundee? 

Refundee are specialists in this area and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when people have been told by their banks that they’re not able to get a refund. 

Here are the technical bits: 

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096. 

Registered with the Information Commissioner's Office; registration number: A8986071. 

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

Registered as a company in England & Wales; number: 12855931.