Unregulated timeshare exit scams

Refundee may be able to help people who paid money to Timeshare Legals Ltd and the other companies listed below to recover their money from their bank.  We think that most people who made payments from mainstream banks after 28th May 2019 will be entitled to reimbursement of their losses by their bank.

What are these timeshare exit scams?

The companies listed below offered to help people exit their timeshare contracts and claim for mis-sold agreements.  They convinced clients to pay upfront fees of typically £5,000 based on false assurances about how strong their claims were.  Many of the claims ultimately turned out not to be valid, despite what the company representatives said during the sales process.

The Insolvency Service has been working to shut these companies down in the public interest and, following a number of arrests, the SFO has announced that it is investigating.

The SFO has said that they suspect the companies cold called members of the public offering exit and/or compensation from timeshare or holiday clubs for an upfront fee between January 2018 and September 2024.  No services are understood to have ever been provided in most cases.

People who purchased these services are then believed to have been contacted again and pressured into paying another upfront fee to recover their money on the basis that it was fraudulent.

The story was also covered on Radio 4’s “You and Yours” on Monday 16th December and you can listen back to the programme here.  (Fast forward until the timer shows 34:50 to find the SFO feature.)

Who can Refundee help?

Most mainstream banks have signed up to something called the Contingent Reimbursement Code, and we think people could be covered by this. Unfortunately, banks usually deny people reimbursement in cases like this and we think that is wrong.

We are helping people who paid via bank transfer to these companies and now believe that they may have been the victim of fraud.

How can Refundee help?

If you would like professional representation, then you can Start Your Claim on our website. We will then investigate your individual case, put together a detailed and bespoke case report, and manage the process from beginning to end. Our fees are fair, industry-lowest, and straightforward. We only charge a fee if we’re successful, and there are no hidden or upfront costs. Read more about them here.

We manage each case individually; however, the more victims who get in touch with us, the better. We have already got a good understanding of what happened. By working with customers, we can understand how you fit in, and we can use all available information across everyone’s case to improve their chances of success. This way, everyone benefits.

You don’t need to seek professional representation to argue your case. You have the right to represent yourself for free. Of course, this means that you don’t incur a fee if you are successful.

How would the process work?

Refundee manages everything for you. We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service.

These cases can take around 6-12 months, although the process can vary in terms of duration.

Who are Refundee?

Refundee are specialists in this area and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when people have been told by their banks that they’re not able to get a refund.

Here are the technical bits:

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.

Registered with the Information Commissioner's Office; registration number: A8986071.

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

Registered as a company in England & Wales; number: 12855931.

Full list of suspected timeshare exit scam companies

  • AML Executive Contracts Ltd

  • ASA Partnership Ltd

  • DW Contract Consultancy Ltd

  • DW Law Consultancy Ltd

  • ERS Europe Ltd

  • Harwood Advisory Group Ltd

  • Huntland Rock Associates Ltd (Hunter Rock Associates)

  • Meta UK Group Ltd

  • Milton Chadwick Consultants Ltd

  • The Nobel Group of Companies (including but not limited to Nobel Acquisitions and Investment Group Ltd and Nobel Business Services Ltd)

  • Park Square Associates Ltd

  • Rockland Associates Ltd

  • Silverstream Management Group Ltd

  • Sonata Trading Ltd

  • Termination Services Ltd

  • The Biz Doc UK Ltd aka Business Doctor

  • Timeshare Legals Ltd

  • TSL Europe Ltd

  • Venture Compliance Ltd


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