Whiskey and Wealth Club Ltd

Refundee has discovered that there is a Cease and Desist order against Whiskey and Wealth Club Ltd in the U.S.A.

We are in the process of building a case to assist victims in recovering their funds and are actively encouraging individuals to come forward. Based on our assessment, we believe that the majority of affected people will be eligible for reimbursement through their banks

If you paid via Credit Card

If you paid by credit card, you should have protection under Section 75 of the Consumer Credit Act 1974. This covers you as long as you paid £100 via credit card but it only covers you up to £30,000. If you paid a deposit via credit card and the rest via another method, you can still claim up to £30,000. 

In simple terms, the protection applies if there is a breach of contract or misrepresentation by the retailer (in this case, Whiskey and Wealth Club Ltd). Therefore, you need to contact your credit card provider and explain to them:

• What you were told you were getting and what you got

• Any misrepresentations or lies you were told when you invested

• It helps if you have solid examples and clear documentary evidence. 

If your credit card provider denies your claim, that’s when Refundee can step in and help. You can also try to do a chargeback on your credit card but there are time limits for chargebacks (see below). 

If you paid via UK Bank Transfer

As long as your bank is signed up to the Contingent Reimbursement Model Code and you meet certain criteria, we think you should be able to get your money back from your bank. 

• If you made the payment from your bank account after the 28th of May 2019

• If your payment was sent to another account in the UK.

Your payments could also be covered by the Mandatory Reimbursement Scheme

• If you made the payment after the 7th of October 2024

• If your payment was sent to another account in the UK.

If you paid via Debit Card

You can try and get your money back via a chargeback. This is similar in some ways to section 75 and you can raise a dispute against the merchant (Whiskey and Wealth Club Ltd). Your bank can refuse a chargeback if it doesn’t think it will succeed. In this case, you’d likely be raising a dispute on the basis that the goods/service were not as described, or haven't been delivered. 

If you paid via debit card, you may need to act fast. This is because there are time limits from the date of the “presentment” (usually within a few days of making the transaction) to raise the chargeback. Generally, you have 120 days but we believe this is an “ongoing service” so you should generally have 540 days. Each scheme has different rules (Mastercard, Visa, American Express) and the above timelines are a guide. 

Before Refundee can help you, you will need to go through the chargeback process with your bank first. This will likely involve submitting evidence. If the chargeback is declined or refused Refundee should be able to take on your case. Unfortunately, we cannot help if you missed the 540 day deadline to raise a chargeback. 

How can Refundee help?

If you would like professional representation, then you can Start Your Claim on our website. We will then investigate your individual case, put together a detailed and bespoke case report, and manage the process from beginning to end. Our fees are fair, industry-lowest, and straightforward. We only charge a fee if we’re successful, and there are no hidden or upfront costs. Read more about them here.

We manage each case individually; however, the more victims who get in touch with us, the better. We have already got a good understanding of what happened. By working with customers, we can understand how you fit in, and we can use all available information across everyone’s case to improve their chances of success. This way, everyone benefits.

You don’t need to seek professional representation to argue your case. You have the right to represent yourself for free. Of course, this means that you don’t incur a fee if you are successful.

How would the process work?

Refundee manages everything for you. We begin with an investigation to understand what happened in your specific circumstances. After some paperwork, we handle your case from start to finish, working with your bank through to the Financial Ombudsman Service.

These cases can take around 6-12 months, although the process can vary in terms of duration.

Who are Refundee?

Refundee are specialists in this area and you can read about what our previous customers have said about us on Trustpilot. We’ve had good success in previous group cases, even when people have been told by their banks that they’re not able to get a refund.

Here are the technical bits:

Refundee Ltd is a claims management company authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activity FRN: 937096.

Registered with the Information Commissioner's Office; registration number: A8986071.

Registered office address: Refundee, 3rd Floor, 86-90 Paul Street, London, EC2A 4NE.  

Registered as a company in England & Wales; number: 12855931.